Scope of the Role
Working at IFANOW will not be like any other job that you've had before. Cast off the idea of a
monotonous 9-6 lifestyle and that feeling that you are a disposable employee.
If you like challenging work then working at IFANOW will hardly feel like work at all. The
environment here is highly collaborative and casual. You will work at your own pace but you
will soon learn how quick your pace must be!
At IFANOW, it's important for each team member to be a good cultural fit. We are looking for
team members with the whole package: personality and skills. Success depends on much more
than just good grades so we are looking for team members who can take us by storm!
Job Description
Key Responsibilities:
1. Onboarding new customers by updating their data in the system and providing training
2. Managing and updating the backend data of clients
3. Periodic Reconciliation of Mutual Fund data of clients
4. Handling client queries and providing quick resolution
5. Understanding the issues faced by clients and identifying ways to resolve them
permanently
6. Escalating issues to the technical team, if required
7. Assisting clients in understanding the product and giving solutions
8. Building long-term relationships with clients
Ideal Candidates
Requirements /Skills:
1. Graduate/Post Graduate in Commerce/Finance/Banking Domain
2. Good written and verbal communication skills
3. Good team player
4. Excellent interpersonal skills
5. Good analytical skills
6. Working knowledge of Finance would be highly preferred
7. Working knowledge of advanced Microsoft Excel would be preferred
8. Self-organized and quick problem solver
9. Good listener and empathetic
Key Skills
Schedule
Qualifications
- Graduate (Preferred)
- Total work: 1.0 Years (Preferred)
Hiring Insights
- Hiring 1 candidates for this role
- Hiring in 1 to 2 weeks
